Help with AURA App Synchronization on Apple Watch

If your AURA App on Apple Watch is not syncing with your iPhone, there may be new data or measurements on your watch that are not being transferred. Follow this guide to resolve the issue.

Steps to restore synchronization:

1. Make sure that your devices are running the latest software versions

Make sure that your iPhone is updated to the latest version of iOS, and your Apple Watch is running the latest version of watchOS. Updated software is crucial for the app to function properly.

2. Make sure that the same Apple ID is used on both devices

Make sure that both your iPhone and Apple Watch are logged in with the same Apple ID account. If the accounts are different, synchronization issues can occur.

3. Check Bluetooth and Wi-Fi connections

Syncing between your iPhone and Apple Watch happens via Bluetooth and Wi-Fi. Ensure both devices are connected to Wi-Fi, and that Bluetooth is enabled on your iPhone. You can verify this in your iPhone and Apple Watch settings.

4. Make sure that the AURA App versions are the same on both devices

Verify that the AURA App is updated to the latest version on both your iPhone and Apple Watch. If the versions differ, update the app on both devices to the latest available version from the App Store.

5. Toggle Airplane Mode on and off

Sometimes, simply turning Airplane Mode on and off can resolve sync issues:

• Open Control Center on both your iPhone and Apple Watch.
• Turn on Airplane Mode, wait a few seconds, and then turn it off.

6. Restart the AURA App

If syncing hasn’t started yet, try restarting the AURA App on both devices:

• Close the app on both your iPhone and Apple Watch.
• Reopen the AURA App first on your iPhone, then on your Apple Watch.

7. Delete and reinstall the AURA App

If the issue persists, try deleting and reinstalling the AURA App on your iPhone:

• Delete the app from your iPhone.
• Go to the App Store and reinstall AURA on your iPhone.
• The app should automatically install on your Apple Watch afterward. If it doesn’t, go to the Watch app on your iPhone and install AURA manually.

8. Check the storage space on your Apple Watch

Make sure that your Apple Watch has enough free storage space for the app to function:

• Open the Watch app on your iPhone.
• Go to “General” → “Storage” and confirm that there’s enough available space.

9. Allow time for synchronization

After completing these steps, synchronization may take some time. Wait up to 10 minutes for data to transfer between the devices.

Additional tips:

• If the problem remains unresolved, try restarting both devices: first your Apple Watch, then your iPhone.
• Make sure that both devices are near each other during the syncing process.
• Try opening the Camera app on your Apple Watch. Sometimes, launching the Camera app on your watch can help re-establish the connection between your iPhone and Apple Watch, improving the synchronization process.

Following these steps will help you restore synchronization between the AURA App on your iPhone and Apple Watch, ensuring that all data is transferred correctly.