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  • Official comment
    AURA Band Support manager

    Hi Anselm Gademann, you need to set the Wake-Up Screen setting of your Apple Watch to 70 seconds to make the AURA App working properly. Go to Settings Section->General and change the Wake-Up parameter from 20 to 70 seconds.

    You can check this video for more detailed instructions: https://youtu.be/vzBKif5IPsc

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